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Create Retail Experiences that Build Loyalty

Help your customers stick with you—even when the competition is only a click away.

Your success proves you already know how to listen and respond to your customers.  But as your business grows, these crucial connections become more complex and difficult to manage. Find out how MaritzCX can help everyone in your retail organisation transform today’s incredibly diverse flood of customer feedback from thousands of touch points into the meaningful insights you need to identify issues and trends earlier, respond more quickly, and turn everyday customer experiences into increased loyalty and trust.

Empower Every Member of Your Team

Store Manager

Regional Manager

CX Pro


“I know how my team is performing and what we should do today to create better, more personalized experiences for customers.”

“I use real-time customer data to help my managers become top performers.”

“I help guide our company’s strategy by empowering decision makers with clear customer insight.”

“In a world where products and process can be quickly replicated, our intense focus on the customer experience is what continues to give us a strategic competitive advantage.”

Complete CX Solutions with a CX Twist

CX Strategy Design

Design a best practice customer experience programme that aligns perfectly with your organisation’s retail strategy and goals.

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Software Platform

Empower every member of your team with comprehensive, award-winning software solutions, including technology tools designed specifically for the retail industry.

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Programme Management

Let our CX team help yours drive your programme (and company) towards your desired financial outcomes.

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From The Retail Experts

Visit our blog, the CX Café, for CX ideas and best practices

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